·Ç·²×ÊÔ´Íø

menu icon
Regulated rates
Select Service Location
Select Service Location

Sign up for fixed rates:

1-855-452-8869

·Ç·²×ÊÔ´Íø customer support:

1-866-374-6299

·Ç·²×ÊÔ´Íø Regulated Services sales & support:

1-866-420-3174
little girl bundled in winter gear.
little girl bundled in winter gear.
little girl bundled in winter gear.

Bundle up. Save more.

Pay less on admin fees when you bundle your natural gas and electricity.2

Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.

Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient.Ìý

Ìý

Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

Ìý

Visit our learning centre

Sign up for Auto Pay!

Set up Auto Pay to avoid missing a payment and late fees.

Ìý

Skip to main content

Categories

Utility issues

How do I report a power outage or natural gas leak?

If you have an emergency (like a power outage or natural gas leak), please locate your local distribution company on your bill and contact them immediately.Ìý

Electricity Distributor Natural Gas Distributor
ATCO Electric LTDÌý
1-800-668-5506		 Apex Utilities Inc.Ìý
1-866-222-2068
City of LethbridgeÌý
1-403-320-3940		 ATCO Gas & Pipelines Ltd.Ìý
1-800-511-3447
ENMAX Power CorporationÌý
1-403-514-6100		 Ìý
EPCOR Distribution Inc.Ìý
1-780-412-4500		 Ìý
Fortis AlbertaÌý
1-866-310-9473		 Ìý
Municipality of Crowsnest PassÌý
1-403-562-2021		 Ìý
Town of Fort MacleodÌý
1-403-308-0735		 Ìý
Town of PanokaÌý
1-403-783-4431		 Ìý

To make sure your household is prepared for a prolonged power outage, considerÌýthese safety tipsÌýand plan ahead.

Learn how to detect a natural gas leak in your home and what to do if it occurs.

Illustration of two individuals shaking hands, representing partnership and mutual understanding.
Illustration of two individuals shaking hands, representing partnership and mutual understanding.
Illustration of two individuals shaking hands, representing partnership and mutual understanding.

Are you on a fixed or variable rate plan? We have more FAQs specifically for ·Ç·²×ÊÔ´Íø customers.

See more FAQs

Have a question about rates or need help placing an order?

Call us:Ìý1-866-420-3174

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays