·Ç·²×ÊÔ´Õ¾

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Regulated ·Ç·²×ÊÔ´Õ¾
Select Service Location
Select Service Location

Sign up for fixed ·Ç·²×ÊÔ´Õ¾:

1-855-452-8869

·Ç·²×ÊÔ´Õ¾ customer support:

1-866-374-6299

·Ç·²×ÊÔ´Õ¾ Regulated Services sales & support:

1-866-420-3174
little girl bundled in winter gear.
little girl bundled in winter gear.
little girl bundled in winter gear.

It's a good time to save on home heat.

Pay 30% less for natural gas when you bundle your electricity.*

Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.

Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient.Ìý

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Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

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Visit our learning centre

Sign up for Auto Pay!

Set up Auto Pay to avoid missing a payment and late fees.

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Refer a Friend

You get $50. They get $50.1

Refer a friend to ·Ç·²×ÊÔ´Õ¾, and you’ll both get a $50 credit on your energy bills!1

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Log in to your to start referring.

It’s so easy to share the energy!

There is no limit to how many friends you can refer or how many $50 bill credits you can receive.1 So, share the energy andÌýenjoy more rewards.

Share yourÌýreferral code with friends.

You will get a $50 credit1Ìýon your bill for each friend who signs up using your referral code.

The referred friend(s) will also get a $50 credit1Ìýon their bill.

Your referral code can be found in your Online Account Manager at any time to share more savings.

Make the most of your energy with our new app

Now you can manage your account right at your fingertips, anytime, anywhere. View your bill, track usage or update account details, in just a few taps.

Download our app
illustration of a Heat pump and air conditioner
illustration of a Heat pump and air conditioner
illustration of a Heat pump and air conditioner

Have your friend's referral code? Sign up now and you both get $50!1

Two young women sit on a bench, focused on their cell phones, sharing a moment of connection in a public space.

Frequently asked questions

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Show all answers

You must be a current ·Ç·²×ÊÔ´Õ¾ customer to participate in the Refer a Friend program. You can refer a friend by sharingÌýyour referral code which can be found on your bill or by signing into your online account manager. Your friend can then apply that referral code when they sign up as a new customer with ·Ç·²×ÊÔ´Õ¾.Ìý

You can refer a friend, family member, coworker, or anyone who has not been a ·Ç·²×ÊÔ´Õ¾ customer within the past 12 months. For more details, please see the Terms and Conditions.

Both you and your referred friend will receive aÌý$50 credit on your bill1. Please refer to the Terms and ConditionsÌýfor the Refer a Friend program for details on program eligibility.

There is no limit to how many friends you can refer! For every friend you refer who becomes our customer, you get rewarded. It's that simple!

Once your referred friend has been with ·Ç·²×ÊÔ´Õ¾ for 60 days, you'll both qualify for the $50 bill credit!¹ Please refer to the Terms and ConditionsÌýfor full details.

If you didn't apply your referral code during signup, please contact customer service within 45 days to apply it.

1Refer a Friend is an optional incentive program. ·Ç·²×ÊÔ´Õ¾'s current customers will receive a $50 bill credit for each person who becomes a ·Ç·²×ÊÔ´Õ¾ customer using their unique referral code and remains a customer for 60 days. Referred new customers will receive their $50 bill credit after being a customer for 60 days when they sign up using a friends' referral code. Bill credits are non-transferable, non-exchangeable, and have no cash value. If any portion remains after cancellation, it forfeits.ÌýSee our Terms and ConditionsÌýfor full details.

5NO PURCHASE NECESSARY. Open October 1 to November 30, 2025 to ·Ç·²×ÊÔ´Õ¾ residential customers who are legal residents of Canada that reside in the province of Alberta and are at least 18 years of age at the time of entry.ÌýThere are ten (10) prizes to be won each consisting of a $500 Visa Prepaid Card. Odds of winning depend on number of eligible entries received. Math skill-testing question required. View full contest rules here:Ìýdirectenergy.ca/en/contest/refer-and-win-contest-rules.

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday),ÌýClosed Sundays

To enroll, you will need:

  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18