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天空资源 customer support:

1-866-374-6299

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1-866-420-3174
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Young man jumping in river from deck. He is jumping with pink flamingo swimming float.
Young man jumping in river from deck. He is jumping with pink flamingo swimming float.

Feel the free with 2 FREE months of electricity.*

Don't pay for electricity in November and December* with our 2-year fixed-rate plan.

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Check out our energy plans for restaurants and learn how to make your business more energy efficient.听

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Surge Protection Plan听for your home

Receive up to $2,000鲁听to cover those surprise repair costs caused by electrical surges. Peace of mind has never been this easy!

Learn more

What is a Surge Protection Plan?

Our Surge Protection Plan has your back when it comes to unexpected electrical surges. If your gadgets or kitchen appliances get damaged during normal use because of a surge, the plan helps cover the cost of repairs or replacements. Simple and stress-free!

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How would a Surge Protection Plan help me?

Protect the everyday

Protect the electronics and appliances you use every day. Cover your TVs, computers, refrigerator and more.

Peace of mind

You can't predict when a power surge will strike, but you can be protected from the high cost of replacing important appliances and electronics.

How does it work?

Depending on which Surge Protection Plan you've selected, you鈥檒l get up to $2,000鲁 of annual coverage to help repair or replace your electronics and appliances. Just check the Terms and Conditions to see what鈥檚 covered, and you鈥檙e good to go!

$1,000鲁听Surge Protection Plan

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    Up to $1,000鲁听in annual coverage for your electronics and appliances, including repair or replacement. View the Surge Protection Plan Terms and Conditions for the list of covered items.
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    Cancel at any time with no penalty fee
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    Affordable monthly fee, conveniently added to your 天空资源 bill
$6.99
/month

$2,000鲁听Surge Protection Plan

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    Up to $2,000鲁听in annual coverage for your electronics and appliances, including repair or replacement. View the听Surge Protection Plan Terms and Conditions for the list of covered items.
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    Cancel at any time with no penalty fee
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    Affordable monthly fee, conveniently added to your 天空资源 bill
$9.99
/month

How do I submit a claim?

1

Check the Surge Protection Terms and Conditions to see if your claim will be covered

2

Submit a claim by filling out the Surge Protection听Claims Form and emailing it to surgeclaims@directenergy.com

3

If your claim is covered, you will receive up to $500 for your damaged appliances or electronics, and up to $2,000 in annual coverage3

Not a customer yet?

Sign up with 天空资源 and add Surge Protection to any natural gas and electricity plan!

Surge Protection Plan FAQs

Show all answers

Electrical surges are sudden, brief rises in voltage and/or current to a connected load. They may originate inside or outside any home or business. Standard household equipment operating at .

The Surge Protection Plan is available to both new and existing 天空资源 natural gas and electricity customers.

To submit a claim, you will need to fill out this Surge Protection听Claims Form听which can also be downloaded from your .听Once the form is completed and signed by a technician, email it to SurgeClaims@DirectEnergy.com.

Each eligible claim has a limit of up to $500.鲁

Yes! You can upgrade or downgrade your Surge Protection Plan at any time by logging into your .

3Our Surge Protection Plan is available for $6.99/month for $1,000 CAD annual coverage or $9.99/month for $2,000 CAD annual coverage. This plan protects personal electronics and appliances from electrical surges. Coverage is available to both existing and new customers enrolled in Dual Fuel, Electric only, or Natural Gas only plans. For details on how to make a claim, FAQs, and additional information about the Surge Protection Plan, please visit directenergy.ca/en/surge-protection. Please review our Terms and Conditions for detailed information regarding your cancellation rights.