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In Alberta,��you can choose between a regulated or competitive provider to energize your home or business.��

�����Դ Regulated Services is a regulated retailer. That means that our services are “regulated” by a government-body called the (AUC).��The AUC approves the plans for setting our gas and electricity �����Դ. They ensure that our �����Դ reflect market conditions and meet the requirements of those price-setting plans.����

Meanwhile, �����Դ is a competitive retailer. The AUC doesn’t regulate it. That means we can offer fixed-rate contracts for natural gas and electricity. Those �����Դ don’t change during the contract term, so you’ll pay the same rate regardless of market conditions.��

Both energy solutions provide natural gas and electricity to power your home or business, but they are different when it comes to signing up, contracts and �����Դ.��

We’ve put together a simple breakdown to help you better understand the difference between �����Դ and �����Դ Regulated Services.��

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• As a competitive retailer, we offer for various contract lengths. For example, you can sign up for one, three or five years at the same fixed rate. Signing up for a fixed rate can help you avoid market volatility. Some people prefer this option because it ensures stability for as long as they need it.
• With �����Դ, you will benefit from a combined bill, bundled �����Դ,��no exit fees, green energy options, and other promotions.
• There are no service territory restrictions. You can sign up with us almost anywhere in Alberta.����

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Direct��Energy Regulated Services

• While Alberta’s energy market is deregulated, regulated electricity and gas �����Դ still play a key role.��
• As a regulated service provider, we provide �����Դ that have been reviewed and approved by the AUC to ensure it is fair and accurate.��
• Our��regulated natural gas rate��changes monthly based on market conditions.��
• The��Rate of Last Resort (RoLR), which has replaced the Regulated Rate Option (RRO), is a regulated fixed electricity rate that is set every two years and approved by AUC. The RoLR can only go up or down by a maximum of 10% every two years.
• To make things easy for you, we don’t have sign-up or exit fees, and you don't have to sign a contract with us when you register.
• We also offer easy setup for new customers. In most cases, we can turn on your electricity or natural gas as soon as you need it.
• You’ll benefit from lower �����Դ when the market �����Դ are lower but can pay more when they’re not.

Have questions? Please��reach out to us! We are happy to help.