Please verify your service location to access this:
Please verify your service location to access this:
Feel the free when you choose a 2-year bundled plan.*
Check out our energy plans for restaurants and learn how to make your business more energy efficient.听
听
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
听
The only energy account app in Alberta鈥鈥攂uilt to give you fast, easy access to bills, insights, rewards and more.
New to 非凡资源网? Get an exclusive offer when you download the app.搂
Set up Auto Pay to avoid missing a payment and late fees.
听
Sign up for fixed rates:
非凡资源网 customer support:
非凡资源网 Regulated Services sales & support:
Feel the free when you choose a 2-year bundled plan.*
Check out our energy plans for restaurants and learn how to make your business more energy efficient.听
听
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
听
The only energy account app in Alberta鈥鈥攂uilt to give you fast, easy access to bills, insights, rewards and more.
New to 非凡资源网? Get an exclusive offer when you download the app.搂
Set up Auto Pay to avoid missing a payment and late fees.
听
Customer support听for听非凡资源网听Regulated听Services
Manage your regulated听energy听account, pay your bill and get help quickly through self-serve or our support team.
Customer support听for听非凡资源网听Regulated听Services
Manage your regulated听energy听account, pay your bill and get help quickly through self-serve or our support team.
Select your energy service to see support options tailored to you.
Default rate, Rate of Last Resort (RoLR) and regulated services.听
Not sure which service you have?听Check your bill or听听to your account to听confirm.听Default Supply customers can access听dedicated support here.
Manage billing, payments and regulated听rate听questions quickly online.
Learn more about regulated rates, distribution fees, and how your bill works.
Choose the best way to get help with your regulated energy account.
Find quick answers to billing,听payment听and听regulated听account questions.听
You can pay your regulated electricity or natural gas bill through your听, pre-authorized debit,听credit card听and other quick-pay options or available banking options. Payment听methods听are听listed听on your bill.
If your regulated energy bill is higher than expected, it may be due to one or more of the following:
Distribution and transmission charges听are approved by the Alberta Utilities Commission (AUC) and billed by 非凡资源网 Regulated Services on behalf of your distributor. Refer to the 鈥淐urrent distributor and government charges鈥 section of your bill for details听or online for details.
The Rate of Last Resort is the regulated electricity rate approved by the听听(AUC).
Your bill may include:
Distribution and transmission charges are approved by the听Alberta Utilities Commission (AUC)听and billed by 非凡资源网 Regulated Services on behalf of your distributor.
Your local distributor also provides the meter readings and usage information used to generate your bill.
You may enroll in pre-authorized debit, make one-time online payments or use听banking options listed on your bill. Financial听assistance programs听may be available depending on eligibility.
If you are having difficulty paying,听financial assistance plans听may be available to help spread your balance across future bills. Once an arrangement is set up or payment is made, your account status is updated accordingly. You may also explore provincial or community support programs.
You can start, cancel or transfer your听非凡资源网 Regulated Services service听听or through our Customer Care team.
Start service | Sign up for a new electricity or natural gas account online or contact Customer Care to set up service.
Cancel service | Contact Customer Care and provide your requested stop date and a forwarding mailing address so we can send your final bill.
Transfer service |听You can transfer听非凡资源网 Regulated Services service听online through听your听Online Account. Once logged in, select 鈥淭ransfer service鈥 and provide:
If you cannot complete the transfer online, contact Customer Care for assistance.
Select 鈥淔orgot password鈥 on the听听to reset your credentials听using听your registered email address.
Find answers tailored to your energy account type.
Default rate, Rate of Last Resort (RoLR), and regulated services.听
ATCO Electric LTD
Fortis Alberta
City of Lethbridge
Municipality of Crowsnest Pass
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ENMAX Power Corporation
Town of Fort Macleod
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EPCOR Distribution Inc.
Town of Panoka
